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Himanshu Kulshreshtha
Himanshu KulshreshthaElite Author
Asked: March 28, 20242024-03-28T14:17:07+05:30 2024-03-28T14:17:07+05:30In: PGCIPWS

How ICT helps in decision making and productivity enhancement?

How ICT helps in decision making and productivity enhancement?

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    1. Himanshu Kulshreshtha Elite Author
      2024-03-28T14:17:37+05:30Added an answer on March 28, 2024 at 2:17 pm

      Information and Communication Technology (ICT) plays a crucial role in decision-making and productivity enhancement by providing access to timely, accurate, and relevant information, facilitating communication and collaboration, and automating repetitive tasks. Here's how ICT helps in decision-making and productivity enhancement:

      1. Data Analysis and Visualization: ICT enables organizations to collect, analyze, and visualize large volumes of data from various sources, allowing decision-makers to gain valuable insights and make informed decisions. Advanced analytics tools, dashboards, and reporting systems help identify trends, patterns, and anomalies in data, enabling proactive decision-making and strategic planning.

      2. Real-time Information Access: ICT provides real-time access to critical business information and performance metrics through integrated systems and platforms. Decision-makers can access up-to-date data on inventory levels, sales trends, production status, and financial metrics from anywhere at any time, enabling faster decision-making and response to changing market conditions.

      3. Collaboration and Communication: ICT facilitates communication and collaboration among teams and stakeholders through email, instant messaging, video conferencing, and collaboration tools. Virtual meetings, document sharing, and project management platforms enable remote collaboration, knowledge sharing, and decision-making across distributed teams, improving efficiency and productivity.

      4. Workflow Automation: ICT automates repetitive and manual tasks through workflow automation tools, robotic process automation (RPA), and intelligent software solutions. Automation streamlines business processes, reduces errors, and eliminates bottlenecks, allowing employees to focus on higher-value tasks and decision-making activities.

      5. Mobile Access and Mobility: ICT enables mobile access to business applications and data through smartphones, tablets, and other mobile devices. Mobile apps and responsive web interfaces empower decision-makers to stay connected and productive while on the go, enabling them to make decisions and take action from anywhere, at any time.

      6. Predictive Analytics and AI: ICT leverages advanced technologies such as predictive analytics and artificial intelligence (AI) to anticipate future trends, risks, and opportunities. Predictive models, machine learning algorithms, and AI-driven insights help decision-makers forecast demand, optimize resource allocation, and mitigate risks, improving decision-making accuracy and effectiveness.

      7. Continuous Improvement and Feedback: ICT supports continuous improvement initiatives by capturing feedback, monitoring performance, and measuring outcomes. Feedback loops, surveys, and performance analytics enable organizations to gather insights, identify areas for improvement, and make data-driven decisions to enhance productivity and efficiency over time.

      Overall, ICT empowers organizations to make better decisions, improve productivity, and drive business growth by providing access to actionable insights, facilitating collaboration and communication, automating processes, and enabling continuous improvement initiatives.

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