Explain Consumer Protection Council.
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A Consumer Protection Council (CPC) is a statutory body established under the Consumer Protection Act, 1986, to promote and protect the interests of consumers. The primary function of a CPC is to advise the government on matters related to consumer rights, policies, and legislation. CPCs play a crucial role in raising awareness about consumer rights and responsibilities, providing education and information to consumers, and advocating for their interests. They may conduct research, investigations, and surveys to identify consumer issues, monitor market practices, and recommend measures for consumer protection. CPCs also facilitate consumer redressal by providing platforms for lodging complaints, mediating disputes, and seeking redressal through Consumer Forums. Additionally, CPCs collaborate with government agencies, non-governmental organizations, and other stakeholders to promote consumer welfare, ensure fair trade practices, and enhance consumer empowerment.