Explain Total Quality Management.
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Total Quality Management (TQM) is a comprehensive approach that emphasizes continuous improvement, customer satisfaction, and employee involvement to enhance organizational effectiveness. It involves systematic processes, employee empowerment, and a customer-centric focus to achieve high-quality products and services. TQM integrates quality principles across all aspects of an organization, fostering a culture of collaboration, innovation, and responsiveness to customer needs. By promoting teamwork, data-driven decision-making, and a commitment to excellence, TQM aims to optimize processes, reduce defects, and ensure sustained quality, ultimately leading to increased customer loyalty and organizational success.