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Himanshu Kulshreshtha
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Asked: 2024-02-19T11:28:41+05:30 In:

Give an overview of any two important regulations which have an impact on business in the tourism industry.

Give a brief summary of any two significant laws that affect tourism-related businesses.

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    1. Elite Author

      Two important regulations that significantly impact business in the tourism industry are the General Data Protection Regulation (GDPR) and the International Air Transport Association (IATA) regulations.

      1. General Data Protection Regulation (GDPR):
        The GDPR is a European Union (EU) regulation that came into effect in 2018. Although it is an EU law, it has a global impact, particularly on businesses that handle the personal data of EU citizens. The tourism industry, which extensively deals with customer information and reservations, is deeply affected by GDPR. The regulation imposes strict rules on the collection, processing, and storage of personal data, aiming to protect individuals' privacy and give them control over their information.

        Key Impacts on the Tourism Industry:

        • Data Handling: Tourism businesses must ensure transparent and lawful data processing. They need explicit consent for collecting and using personal data, and customers have the right to know how their data is being utilized.
        • Data Security: The GDPR mandates robust measures to secure customer data. Tourism businesses must implement safeguards to prevent data breaches and promptly notify authorities and affected individuals in case of any security incidents.
        • Right to Erasure: Customers have the right to request the deletion of their personal data, and tourism businesses must comply with such requests unless there are legal grounds for retaining the information.

      2. International Air Transport Association (IATA) Regulations:
        IATA is a trade association that represents the global airline industry. It establishes standards and regulations to ensure the safety, security, and efficiency of air travel. These regulations impact various aspects of the tourism industry, particularly businesses involved in air transportation and ticketing.

        Key Impacts on the Tourism Industry:

        • Ticketing and Booking: IATA regulations govern ticketing processes, including the issuance and handling of airline tickets. Travel agencies and tour operators need to comply with IATA standards when selling and managing air travel arrangements.
        • Billing and Settlement: IATA's Billing and Settlement Plan (BSP) is a system for the efficient settlement of financial transactions between travel agents and airlines. BSP regulations guide the financial interactions, ensuring transparency and accuracy in financial dealings within the industry.
        • Safety and Security: IATA sets stringent safety and security standards for airlines, impacting the overall safety of air travel. Compliance with these regulations is crucial for airlines and travel businesses to maintain their operational licenses.

      Both GDPR and IATA regulations underscore the importance of compliance and responsibility within the tourism industry. Businesses need to navigate these regulations effectively to ensure data protection, customer trust, and the safe and secure operation of travel services.

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