Prepare the following Model Forms either alleging defects in the goods purchased or deficiency in service hired by you: a) Model Form of Notice, Compliant, Affidavit and Reply before filing the complaint

Model Form of Notice, Complaint, Affidavit, and Reply Before Filing the Complaint

Notice of Defects/Deficiency:

[Your Name]
[Your Address]
[City, State, Zip Code]
[Phone Number]
[Email Address]
[Date]

[Merchant/Service Provider Name]
[Address]
[City, State, Zip Code]

Subject: Notice of Defects/Deficiency in Goods/Service

Dear [Merchant/Service Provider Name],

I am writing to bring to your attention certain defects/deficiencies that I have encountered with the [goods/service] purchased/hired from your establishment on [Date of Purchase/Hire]. Despite my expectations, the [goods/service] did not meet the standards of quality, performance, or functionality as advertised/promised.

Description of Defects/Deficiency:

[Describe in detail the specific defects or deficiencies encountered with the goods/service, including any relevant dates, transactions, or communication with the merchant/service provider.]

Request for Resolution:

In light of the aforementioned defects/deficiencies, I hereby request the following actions to be taken by your establishment:

1. [Specify the desired resolution, such as repair, replacement, refund, compensation, or any other appropriate remedy.]

2. [Provide a deadline for the resolution to be implemented, typically within a reasonable timeframe.]

Failure to Address:

Please be advised that if the aforementioned defects/deficiencies are not adequately addressed within the specified timeframe, I reserve the right to pursue further legal action to protect my rights as a consumer.

Thank you for your attention to this matter, and I look forward to a prompt and satisfactory resolution.

Sincerely,

[Your Name]

Complaint:

[Your Name]
[Your Address]
[City, State, Zip Code]
[Phone Number]
[Email Address]
[Date]

[Consumer Complaint Forum Name]
[Address]
[City, State, Zip Code]

Subject: Complaint Regarding Defects/Deficiency in Goods/Service

Dear Sir/Madam,

I am writing to file a formal complaint against [Merchant/Service Provider Name] regarding the defects/deficiency in the [goods/service] purchased/hired from your establishment on [Date of Purchase/Hire].

Description of Complaint:

[Provide a detailed description of the defects/deficiency encountered with the goods/service, including any previous communication with the merchant/service provider, attempts to resolve the issue, and the desired resolution.]

Affidavit:

[Your Name]
[Your Address]
[City, State, Zip Code]
[Phone Number]
[Email Address]
[Date]

Affidavit

I, [Your Name], hereby declare and affirm under penalty of perjury that the information provided in this complaint is true and accurate to the best of my knowledge, belief, and understanding.

Signature: __
Date: __

Reply Before Filing the Complaint:

[Your Name]
[Your Address]
[City, State, Zip Code]
[Phone Number]
[Email Address]
[Date]

[Consumer Complaint Forum Name]
[Address]
[City, State, Zip Code]

Subject: Reply to Notice of Complaint Regarding Defects/Deficiency in Goods/Service

Dear [Your Name],

We acknowledge receipt of your notice of defects/deficiency in the [goods/service] purchased/hired from our establishment. We take customer satisfaction seriously and are committed to resolving any issues promptly and satisfactorily.

Description of Response:

[Provide a detailed response to each of the complaints raised by the customer, including any proposed resolution, corrective action, or explanation for the alleged defects/deficiency.]

We assure you that your concerns will be thoroughly investigated and addressed in accordance with our established policies and procedures. Our goal is to ensure that you are completely satisfied with your purchase/hire experience and that any issues are resolved to your satisfaction.

Thank you for bringing this matter to our attention, and we appreciate your continued patronage.

Sincerely,

[Merchant/Service Provider Name]