Explain the development of e-governance using the Gartner model.
Ramakant SharmaInk Innovator
Asked: March 14, 20242024-03-14T16:07:08+05:30 2024-03-14T16:07:08+05:30In: B.Com
State the evolution of E-governance with the help of Gartner’s model.
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Evolution of E-Governance with Gartner's Model
Gartner's model for the evolution of e-governance provides a framework for understanding the stages through which e-governance initiatives progress. The model consists of four stages, each representing a different level of maturity in the implementation of e-governance. These stages are:
1. Stage 1 – Presence:
2. Stage 2 – Interaction:
3. Stage 3 – Transaction:
4. Stage 4 – Transformation:
Conclusion:
Gartner's model provides a useful framework for understanding the evolution of e-governance from basic online presence to transformational use of technology. By following this model, governments can assess their current level of e-governance maturity and identify areas for improvement to better serve their citizens.