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Himanshu Kulshreshtha
Himanshu KulshreshthaElite Author
Asked: April 5, 20242024-04-05T12:06:44+05:30 2024-04-05T12:06:44+05:30In: Development and Management

What do you understand about Governance? Explain the difference between e-Government and e-Governance.

What knowledge do you have regarding governance? Describe the distinction between e-Governance and e-Government.

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    1. Himanshu Kulshreshtha Elite Author
      2024-04-05T12:07:00+05:30Added an answer on April 5, 2024 at 12:07 pm

      Governance refers to the processes, structures, and mechanisms through which decisions are made, policies are implemented, and resources are managed in a society or organization to achieve common goals, uphold the rule of law, and promote the welfare of citizens. Governance encompasses various dimensions, including political, economic, social, and administrative aspects, and involves interactions between government institutions, civil society, private sector entities, and citizens to address collective challenges, ensure accountability, and foster inclusive development.

      Difference between e-Government and e-Governance:

      e-Government:

      • e-Government refers to the use of information and communication technologies (ICTs) by government agencies to deliver public services, interact with citizens, and conduct administrative processes electronically.
      • e-Government focuses on digitizing and automating government operations, such as online service delivery, digital document management, electronic payments, and online forms, to improve efficiency, transparency, and convenience for citizens and businesses.
      • e-Government emphasizes the adoption of ICTs to streamline bureaucratic processes, enhance access to government services, and promote citizen engagement through digital channels, such as government portals, mobile apps, and online platforms.
      • e-Government typically involves one-way interactions between government institutions and citizens, where the government provides information and services to citizens electronically without necessarily involving them in decision-making processes.

      e-Governance:

      • e-Governance refers to the broader concept of using ICTs to transform governance processes, structures, and relationships between government and stakeholders to promote transparency, participation, collaboration, and accountability.
      • e-Governance focuses on leveraging ICTs to enhance governance outcomes, foster citizen empowerment, and strengthen democratic institutions by facilitating multi-stakeholder engagement, data-driven decision-making, and participatory governance practices.
      • e-Governance encompasses a range of initiatives, including open data platforms, online citizen engagement tools, digital democracy platforms, and collaborative governance models, aimed at promoting transparency, accountability, and responsiveness in governance processes.
      • e-Governance involves a holistic approach to governance reform, where ICTs are used not only to improve administrative efficiency but also to enhance democratic governance principles, citizen participation, and social inclusion in policymaking and decision-making processes.

      In summary, while e-Government focuses on digitizing government operations and service delivery, e-Governance encompasses a broader set of initiatives aimed at leveraging ICTs to transform governance processes, promote citizen engagement, and strengthen democratic institutions for more transparent, accountable, and participatory governance.

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