Explain Lateral Communication.
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Lateral communication, also known as horizontal communication, refers to the exchange of information, messages, or ideas between individuals or groups at the same hierarchical level within an organization. This type of communication occurs among peers, colleagues, or departments that are on the same level of authority or responsibility, rather than following the traditional vertical chain of command.
The main purpose of lateral communication is to facilitate coordination, collaboration, and problem-solving across different functions or divisions within an organization. It helps in sharing knowledge, resolving conflicts, making decisions collectively, and fostering teamwork.
Lateral communication plays a crucial role in promoting innovation, efficiency, and organizational effectiveness by breaking down silos and promoting cross-functional interactions. It enhances flexibility and adaptability by allowing for quicker response times and more agile decision-making processes.
Effective lateral communication requires open-mindedness, mutual respect, and a supportive organizational culture that values teamwork and cooperation. It can be facilitated through regular meetings, collaborative projects, cross-functional teams, and digital communication tools that encourage interaction and information sharing among peers.