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Himanshu Kulshreshtha
Himanshu KulshreshthaElite Author
Asked: May 13, 20242024-05-13T08:27:21+05:30 2024-05-13T08:27:21+05:30In: Consumer Protection

Prepare the following Model Forms either alleging defects in the goods purchased or deficiency in Service hired by you: (a) Complaint Letter (Notice) to be served on the Seller/Producer/Service Provider before filing a Consumer Complaint.

Prepare the following Model Forms either alleging defects in the goods purchased or deficiency in Service hired by you: (a) Complaint Letter (Notice) to be served on the Seller/Producer/Service Provider before filing a Consumer Complaint.

CPI-103
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    1. Himanshu Kulshreshtha Elite Author
      2024-05-13T08:27:51+05:30Added an answer on May 13, 2024 at 8:27 am

      [Your Name]
      [Your Address]
      [City, State, Zip Code]
      [Email Address]
      [Phone Number]
      [Date]

      [Seller/Producer/Service Provider Name]
      [Company Name]
      [Address]
      [City, State, Zip Code]

      Subject: Complaint Regarding Defects in Goods Purchased/Deficiency in Service Hired

      Dear [Seller/Producer/Service Provider Name],

      I am writing to bring to your attention certain issues that have arisen with [describe the goods purchased or service hired, including any relevant details such as order number, date of purchase/hiring, etc.]. Despite my expectations, I am disappointed to report that the [goods/service] do not meet the quality standards as promised at the time of purchase/hiring.

      [List the specific defects or deficiencies experienced, providing detailed descriptions and examples where applicable. Include any relevant documentation such as invoices, receipts, photographs, etc., to support your claim.]

      I would like to express my dissatisfaction with the [goods/service] and request that you take immediate corrective action to rectify the situation. As a consumer, I am entitled to receive goods/services that are of satisfactory quality and fit for the intended purpose, as per the provisions of the Consumer Protection Act.

      Therefore, I hereby demand that you [propose a solution such as repair, replacement, refund, compensation, etc., depending on the nature of the complaint]. I expect a prompt response to this letter within [specify a reasonable timeframe, e.g., 14 days] from the date of receipt.

      Please be advised that if the matter is not resolved satisfactorily within the stipulated timeframe, I reserve the right to initiate legal action by filing a consumer complaint with the appropriate consumer forum or regulatory authority.

      I trust that you will give due consideration to my concerns and take necessary steps to address them in a timely manner. Your cooperation in this matter is appreciated.

      Thank you for your attention to this matter.

      Sincerely,
      [Your Name]

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