Prepare the following Model Forms either alleging defects in the goods purchased or deficiency in Service hired by you: (a) Complaint Letter (Notice) to be served on the Seller/Producer/Service Provider before filing a Consumer Complaint.
Prepare the following Model Forms either alleging defects in the goods purchased or deficiency in Service hired by you: (a) Complaint Letter (Notice) to be served on the Seller/Producer/Service Provider before filing a Consumer Complaint.
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[Your Name]
[Your Address]
[City, State, Zip Code]
[Email Address]
[Phone Number]
[Date]
[Seller/Producer/Service Provider Name]
[Company Name]
[Address]
[City, State, Zip Code]
Subject: Complaint Regarding Defects in Goods Purchased/Deficiency in Service Hired
Dear [Seller/Producer/Service Provider Name],
I am writing to bring to your attention certain issues that have arisen with [describe the goods purchased or service hired, including any relevant details such as order number, date of purchase/hiring, etc.]. Despite my expectations, I am disappointed to report that the [goods/service] do not meet the quality standards as promised at the time of purchase/hiring.
[List the specific defects or deficiencies experienced, providing detailed descriptions and examples where applicable. Include any relevant documentation such as invoices, receipts, photographs, etc., to support your claim.]
I would like to express my dissatisfaction with the [goods/service] and request that you take immediate corrective action to rectify the situation. As a consumer, I am entitled to receive goods/services that are of satisfactory quality and fit for the intended purpose, as per the provisions of the Consumer Protection Act.
Therefore, I hereby demand that you [propose a solution such as repair, replacement, refund, compensation, etc., depending on the nature of the complaint]. I expect a prompt response to this letter within [specify a reasonable timeframe, e.g., 14 days] from the date of receipt.
Please be advised that if the matter is not resolved satisfactorily within the stipulated timeframe, I reserve the right to initiate legal action by filing a consumer complaint with the appropriate consumer forum or regulatory authority.
I trust that you will give due consideration to my concerns and take necessary steps to address them in a timely manner. Your cooperation in this matter is appreciated.
Thank you for your attention to this matter.
Sincerely,
[Your Name]