You recently bought a laptop for yourself but it did not work properly. Write a Letter to the company manager, mentioning details like the time you bought it, the problem and say what you would like the her to do to resolve it.
You recently bought a laptop for yourself but it did not work properly. Write a Letter to the company manager, mentioning details like the time you bought it, the problem and say what you would like the her to do to resolve it.
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[Your Name]
[Your Address]
[City, State, Zip Code]
[Email Address]
[Phone Number]
[Date]
[Manager's Name]
[Company Name]
[Company Address]
[City, State, Zip Code]
Dear [Manager's Name],
I hope this letter finds you well. I am writing to express my concern regarding a recent purchase I made at your store. On [date], I purchased a [brand/model] laptop from your store. However, after using it for a few days, I encountered several issues with its performance.
Firstly, the laptop frequently freezes, making it difficult to complete tasks efficiently. Secondly, the battery life is significantly shorter than advertised, requiring frequent charging. Lastly, the touchpad occasionally stops working, forcing me to restart the laptop to resolve the issue temporarily.
I have tried troubleshooting the problems myself by updating the software and adjusting the settings, but the issues persist. As the laptop is still under warranty, I kindly request that you repair or replace it at your earliest convenience. I believe that the laptop may have a manufacturing defect, and I would appreciate your assistance in resolving this matter promptly.
Please let me know the next steps I should take to initiate the repair or replacement process. I have attached a copy of my purchase receipt for your reference. Thank you for your attention to this matter, and I look forward to your prompt response.
Sincerely,
[Your Name]